Quality Policy

Apollo SA has developed a Quality Management System designed according to the standard ISO 9001:2015 certifying the quality assurance of the processes regarding the analysis, design, production, implementation and maintenance of computerized solutions.

The Quality Policy

Apollo SA implements an efficient Quality Managemet System, aiming at the accomplishment of the following objectives:

 

  • Continuous improvement of its operations.
  • Continuous improvement of its customers’ satisfaction

 

This Quality Management System is in compliance with the ISO 9001: 2015 standard and is applied in the fields of:

Design, Development, Sales and Technical Support of Software and Applications, Sales, Installation and Technical Support of Information Technology Systems.

In order for the above to be achieved, the Administration has set a condition for monitoring the implementation of its activities according to predetermined operational requirements, the systematic inspection of the developing applications, and the continuous probe for customers’ demands, complaints, and satisfaction. In this context, any detected problem is addressed as an opportunity for continuous improvement.

For the seamless integration of the Quality Management System, the Administration is committed and puts all its effort to provide all the required resources. The Administration is also committed to continuously train and guide its employees, whose work affect the quality of the products. The improvement of the working conditions is always under the Administration’s consideration.

Finally, acknowledging all its suppliers and affiliates as an integral part of the business organization, Apollo SA’s Administration creates long term relationships of lucrative, mutual cooperation.

 

APOLLO ISO9001